Presentation Skills and Communication Skills Training | The Importance of Presentation Handouts
Handouts are one of the most underused tools for ensuring retention of presentation content. Most presenters feel an obligation to...
High Impact Sales Presentation Skills Training | Best Sales Presentation Skills Training in Malaysia
Analyzing your competition Some salespeople have a tendency to skip over this step. After all, you run up against the same cast of...
Customer Service Skills | Customer Care | Make Customers Feel Special
Convert the ordinary into the extraordinary. Do something special for a customer today. Five extra words such as “Really nice to see you”...
High Impact Sales Presentation Skills Training | Best Sales Presentation Skills Training in Malaysia
Developing a Value Proposition A value proposition is a clear statement of the results that the prospect can expect to receive from your...
High Power Presentation Skills | The First 90 Seconds Impressions During The Presentation
The first 90 seconds of a presentation are crucial. “Presentation is a skill where preparation and attitude are apparent almost...
High Impact Sales Presentation Skills | STA Presentation Skills
Knowing the requirements of a persuasive structure In addition to serving as a frame for your presentation, your structure has other...
Excellent Customer Service Courses | Make A Difference (Be A Little M.A.D.)
If you don’t make a difference you will be the same as everyone else. Be interesting instead. When you are the same as everyone else the...
Frame Your Presentation Skills | Best Presentation Skills Course
Framing Your Presentation through Theme You can give your presentation an even more polished look by adding a theme. A theme is a...
Effective Presentation Skills Training | The 4P’s of an Effective Presentation
When you decide or find out that you’re going to do a presentation, get all of the details. This advice might seem obvious, but some...
Effective Presentation Skills Training | Best Presentation Skills Course
Understanding What an Effective Presentation Can Do An effective presentation in the past typically meant closing the sale. In today’s...
Customer Service Strategy | Give Customers The Benefit Of The Doubt
Don’t treat customers like criminals. When Richard Lee, a senior citizen, returned a damaged new blouse to the department store where it...
Dynamic Sales Presentation Skills Training | Sales Presentation Skills Course
Recognizing Value and Benefits by Decision-Maker Type In sales to larger organizations or those involving higher ticket products or...
Give a Business Presentation | The 3 Keys to Setting up a Great Slide Presentation
There are three keys to setting up a great presentation using PowerPoint or other software for the creation of slides to accompany what...
Business Sales Presentation Skills Training | Sales Presentation Skills Training
Getting the Information You Need Gathering information is similar to the way you process leads in your sales funnel. Just like every lead...
Customer Service Training | Get The First Five Seconds Right
Ensure that a customer’s first impression of you is positive. The first impression should never be the last impression. The little things...
