The Art of Listening Skills | Effective Listening Skills
What is Listening? Being listened to is very important to most people. It is a sign of respect and genuine interest. True listening...
Keys to Better Listening for Wants | Effective Listening Skills Training
As already mentioned, listening is more important than asking questions, and asking questions is more important than talking. Yet there...
Listening Is Key to Creating Wants | Listening Skills Training | Customer Service Skills
Almost every book on selling has a chapter on asking questions. Marketing and sales trainers encourage you to ask, “Open-ended...
How to Maintain Awareness and Learning from Experience | Asia's Leading Sales Training
What does this mean? Maintaining awareness is about keeping your eyes and ears open and knowing what is going on in your business. It is...
How to Make an Appointment | Telesales Selling Skills Training
Why are Appointments important? Sales appointments are your opportunity to get in front of your potential customers face to face and...
How to Keep Customers Happy | Sales Management Skills
Why is this important? If your customers are happy with you and the services that you provided, they will remain loyal and keep buying...