

Are You a Top Sales Professional? | Professional Selling Skills Training
According to a Harvard Business School study, the best sales professional firms have certain characteristics. Most of the characteristics...

Understanding the Client Needs and Wants | Sales Management Training | Sales Transformation Asia
Step One: Knowing the “Why” and the “How” Is What You Are Trained to Do Before you start any engagement, ask yourself, “Why did they...


Speaking Helps Open Doors | Effective Communication Skills
A few years ago, I heard Brian Tracy say that people perceive how much you know on a subject by the way you communicate. If you write...


Keys to Better Listening for Wants | Effective Listening Skills Training
As already mentioned, listening is more important than asking questions, and asking questions is more important than talking. Yet there...


Listening Is Key to Creating Wants | Listening Skills Training | Customer Service Skills
Almost every book on selling has a chapter on asking questions. Marketing and sales trainers encourage you to ask, “Open-ended...

How to Maintain Awareness and Learning from Experience | Asia's Leading Sales Training
What does this mean? Maintaining awareness is about keeping your eyes and ears open and knowing what is going on in your business. It is...


Understanding Influencer’s Personalities | DISC Selling Skills Set | Sales Training Malaysia
Personality styles have been studied since biblical times. The ancient Greek Hypocrites identified four distinct personalities. Others...


Following Up and Following Through | Consultative Selling Skills | Asia's Leading Sales Training
What is follow up? Follow up is carried out by telephone or email after an initial contact has been made with a prospective customer. You...


Dealing Positively with Customer Complaints | Customer Sales Service Training | Customer Service Tra
What is a complaint? A complaint is an expression of customer dissatisfaction. It can be easy to drive customers away if their complaints...


How To Build Relationship With Customers | Building Relationship Skills | Sales Training Asia
Crafting a message that will appeal to your best prospects’ emotional interests will stimulate interest in your services. Every day,...

8 Ways to Build Your Company | Power Of Sales & Marketing Skills | Sales Training Malaysia
Is this going to be your year for turning on the power of marketing and sales in your business? If your answer is yes, here are eight...


Sales and Marketing Training in Malaysia | Know How Your Customers Perceive You
How a customer perceives you and the relationship you have together has a significant impact on whether you win a deal and book the sale....


Customer Service Training Program | Observe Customers
Observe to serve and thus reserve your best for each customer. By observing we learn what is going on and become sensitive to the nuances...


High Impact Presentation Skills in Asia | How to Deal with Disasters During the Presentation
What’s the worse that could happen during your presentation? If you can think about potential disasters and be mentally and emotionally...


Best Sales Management Training | Sales Training Strategy | Whatever You Say, Say It Clearly And Sim
Accentuate the positive with your employees—but not because you think it will make them like you. You’re not there to be a buddy. Be...