Effective Customer Service | BE GENEROUS WITH CUSTOMERS
Find a way of showing your generosity to the next customer you meet. In 2003 Happy Computers won the Management Today award for providing...
Sales & Marketing Training Malaysia | How to Build Alliance Relationships?
What is an alliance relationship? Alliance relationships are based on harnessing the existing goodwill and strong relationships that all...
High Impact Presentation Skills in Asia | How to Deal with Disasters During the Presentation
What’s the worse that could happen during your presentation? If you can think about potential disasters and be mentally and emotionally...
Excellent Customer Service in Malaysia | BE FLEXIBLE
Be prepared to break the rules and bend the system in favor of customers. While on assignment abroad Sharon Tan, a trainer with a...
Sales and Marketing | How To Attract People Through Window Displays
What is the purpose of a window display? An attractive shop window display should draw passers-by to look and come in to buy. It is like...
Presentation Skills Training Malaysia | How to Convert the Content into a Slide Presentation
Now that you have your content organized and in outline form, it’s time to convert it into a presentation. This is probably one of the...
Customer Service Training | BE CURIOUS
Be curious about all the little things you can do to make a big difference in the service you provide. The founder of Dell Computers,...
Sales & Marketing Training | Designing Adverts That Sell
Why is this important? Many people spend money on unplanned and poorly measured advertising and then find that they do not get the return...
Effective Presentation Skills | Business Presentation Training | Feedback Is the Breakfast of Sales
We all know that feedback can help improve what we’re doing. And certainly it’s easy to become so involved in developing and delivering a...
Excellence Customer Service | Answer Calls Quickly
Pick up that ringing phone now. Never allow any phone to ring for longer than five seconds. A five-second telephone response received...
High Power Sales Presentation Skills | What Makes a Great Presentation?
Many people ask themselves the question in this title –“What’s makes a great presentation”?. Is it in the way you create the content? Is...
Excellent Sales & Marketing Training | Sales Management Training | How To Learn From Others In Y
All successful business owners have been through a learning curve to enable them to get to where they are now. You may be just about to...
Best Sales Management Training | Sales Training Strategy | Whatever You Say, Say It Clearly And Sim
Accentuate the positive with your employees—but not because you think it will make them like you. You’re not there to be a buddy. Be...
Sales & Sales Professional Training | Sales Training Strategy Program | How To Find Out About Yo
What does this mean? Your target customer is someone who has the need, desire, time and money to do business with you. Finding out about...
Sales Management & Sales Training | Best Sales Management Training | How To Be Accessible Where
Is your door always open? It shouldn’t be. You need to schedule no-hassle times when you’re free to think without interruption. That goes...
